
Need some more information,
We're Here to help
Below you'll find the answers to the questions we get asked most about.
FAQ'S
VEGAN, NATURAL & CRUELTY-FREE MAKEUP
A new makeup era is here and we're all about it. We promise to never compromise on the quality of our ingredients and to always create Vegan friendly, Cruelty-free, and Ethically sourced products so you can be the most radiant, glamorous version of yourself, without compromising your values.
OUR TESTING PROCESS
All products are professionally made with only the best quality, skin-loving ingredients that are only tested on real women. If you would like to become one of our product testers please email us at info@lumeecosmetics.com.
ECO-FRIENDLY PACKAGING
Our products are inspired by nature which is why all of our packaging is created to be eco-friendly, sustainable, and minimal wastage to minimise your impact on the planet, plus It's so beautiful you won’t want to throw it away!
NEW ZEALAND MADE
Based out of Auckland, where both our products are made and our founder Kate has lived her whole life. We are incredibly proud to be New Zealand-made.
FREE SHIPPING
Free shipping and easy returns —no questions asked!
We offer free express shipping on all orders over $75 worldwide. We aim to provide you with the best service possible, from the moment you order to the delivery of your products.
Embrace the anticipation! Your Lumee Cosmetics order is in good hands. While we're all about speedy glam, please allow us a maximum of 5 fabulous working days to work our magic. Rest assured, we're working around the clock to make sure your goodies reach your doorstep in no time. Thanks for letting us be part of your beauty routine!